Uber Phone Number

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Looking for the Uber Phone Number? Read on to find out the best ways to contact Uber customer service or your Uber driver.

At the moment there is no direct Uber customer service phone number. Probably they are just growing too quickly to handle the potential volume of calls. So here are the best methods to contact them.

If you need to contact your Uber driver, scroll down to here. For general inquiries, follow the directions below.

If you do not yet have a Uber account, you are limited to sending them an email at support@uber.com.

If you do already have a Uber account follow these quick steps.

Go to http://help.uber.com. At the top of the page you’ll see a box like this:

Uber phone number

Uber phone number

 

Start typing into the box the words “contact us”

A drop-down menu will appear as shown. Click on the “Contact Us” option in that menu and a contact us form will appear.

Contact Uber customer service

Contact Uber customer service

Kind of funny right?  I don’t think they want a lot of phone calls!

A possible short cut: When I eventually discovered the contact us form, it had a URL like this: https://help.uber.com/h/81409131-19fd-4714-99d7-51c8ea97647c. My guess is that this is designed to be hard to find, and possibly even changed dynamically so that you can’t bookmark it.

To contact your driver the best way is through the Uber app.

For your current ride, tap on the arrow next to the driver’s information in the app.

For past rides:

  1. Open the Uber App
  2. Tap on the Top Left Profile Icon
  3. Tap On “History”
  4. Tap On the Ride for the driver you want
  5.  Tap on “Need Help?”
  6. Select the option and provide all the information.

Note that Uber masks the real phone number of the drivers and customers, in order to protect their privacy. However, by calling the displayed number, you will be forwarded to the driver. After a trip is completed, the driver will not be able to call the customer directly.

 

 

30 Comments

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  1. Thanks for this!

  2. I need a ride and cannot contact u

    1. How are your trying to reach them? Did you request a ride though the app? That’s really the only way to get a driver as the ride request goes out to the nearest driver depending on your location – it all works through the app.

  3. You’ve save me alot of frustration getting this contact info for Uber. Good articles on becoming a driver, too! Now I’m really interested in those big bonuses.

  4. Sometimes you just want to call uber on the phone, but guess it’s good to know there is no direct number and I can stop wasting my time searching. Thanks for pointing out how to reach my past driver. I think I left something in the car!

  5. My brother recommended I might like this web site.
    He was totally right. This post actually made my day. You can not imagine just how much
    time I had spent for this information! Thanks!

  6. Thanks for providing this – was tying to figure out how to call my Uber driver

  7. Hey Uber Phone Number thanks for the helpful content – how do I get free rides?

    1. New uber customers get free rides by signing up with a referral link:
      https://www.uber.com/invite/kfih4

      Using that link will give you free credit (about $15 depending on the city).

  8. Finally glad to see some clear instructions on how to reach Uber – too bad their phone numbers are so hard to find.

  9. Uber Phone Number – where do I sign up as a driver?

    1. You can use this link to the partner sign up page – https://www.uber.com/invite/kfih4
      it will also give you a $100 bonus (depending on your city). Might as well start off with a bonus!

  10. So simple! Need the uber phone number? There isn’t one! But thanks for explaining the contact options – helped a lot.

  11. I must say you have hi quality content here.
    Your blog should go viral.

  12. Really like the new organization of the menus for uber drivers and partners

  13. Whats up very cool site!! Man .. Beautiful ..
    Amazing .. I’ll bookmark your web site and take the
    feeds also? I’m happy to search out so many useful information here in the post, we’d like
    work out extra strategies on this regard, thanks for sharing.
    . . . . .

  14. Hello my name is Livia Schacter and I just wanted to send you a quick note here instead of calling you.

  15. Want to pay the credit of 214 rs in cash and unlock my uber app

    1. Want to pay the credit of 214inr and unlock my uber app

    2. The whole system is designed to use credit cards (it helps protect both driver and rider) so there’s really no way to pay cash.

  16. I forgot my password

    1. Try logging into the website vs the app and you should find a “forgot my password” option

  17. I need to get to 925 North Lindberg by 9am thursday the 7th
    can you tell me what time you would pick me up at

    1. Driver availability changes minute by minute, but the app shows you how many drivers are in your area in real time. If you are in a city with good uber coverage, you should see a number of available vehicles.

  18. i want to register but i do not have a credit card

  19. how do I get a uber phone number to get a ride. I am in Atlantis Florida

    1. You need to get the uber app on your phone. There’s no way to call a driver by phone. Sign up with the service using my referral link and get some free rides https://www.uber.com/invite/kfih4

    2. Part of Uber’s security (for driver and rider) is that all payments are automatic via credit card. So you really have to have a credit card to use the uber service.

    3. You can only call for a ride using the app on your phone. Sign up with the service using my referral link and get some free rides https://www.uber.com/invite/kfih4

  20. Please send cost of transport from Sedgefield to George Airport and availability

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