Looking for the Uber Phone Number? Read on to find out the best ways to contact Uber customer service or your Uber driver.
At the moment there is no direct Uber customer service phone number. Probably they are just growing too quickly to handle the potential volume of calls. So here are the best methods to contact them.
If you need to contact your Uber driver, scroll down to here. For general inquiries, follow the directions below.
If you do not yet have a Uber account, you are limited to sending them an email at firstname.lastname@example.org.
If you do already have a Uber account follow these quick steps.
Go to http://help.uber.com. At the top of the page you’ll see a box like this:
Start typing into the box the words “contact us”
A drop-down menu will appear as shown. Click on the “Contact Us” option in that menu and a contact us form will appear.
Kind of funny right? I don’t think they want a lot of phone calls!
A possible short cut: When I eventually discovered the contact us form, it had a URL like this: https://help.uber.com/h/81409131-19fd-4714-99d7-51c8ea97647c. My guess is that this is designed to be hard to find, and possibly even changed dynamically so that you can’t bookmark it.
To contact your driver the best way is through the Uber app.
For your current ride, tap on the arrow next to the driver’s information in the app.
For past rides:
- Open the Uber App
- Tap on the Top Left Profile Icon
- Tap On “History”
- Tap On the Ride for the driver you want
- Tap on “Need Help?”
- Select the option and provide all the information.
Note that Uber masks the real phone number of the drivers and customers, in order to protect their privacy. However, by calling the displayed number, you will be forwarded to the driver. After a trip is completed, the driver will not be able to call the customer directly.